Last updated: July 2025

These Commercial Terms & Conditions (“Terms”) govern all commercial relationships, partnerships, pre-orders, and contractual arrangements entered into with ANDO Water, operating under ANDO International (“ANDO”, “we”, “us”, or “our”).

By engaging with ANDO in any commercial capacity, you (“Partner”, “you”) agree to these Terms, unless otherwise agreed in writing.

1. Scope and Application

These Terms apply to all:

– Hospitality partnerships

– Founding Access arrangements

– Pre-orders

– Pilot placements

– Distribution discussions

– Commercial collaborations

Specific commercial agreements, contracts, or written confirmations agreed between ANDO and the Partner shall always prevail over these general Terms in case of conflict.

2. Nature of ANDO’s Offering

ANDO is a premium water concept developed exclusively for luxury hospitality, including hotels, resorts, restaurants, beach clubs, and yachts.

Our offering is business-to-business only.

ANDO does not sell directly to consumers.

All products, placements, and collaborations are positioned as selective and non-mass-market by design.

3. Agreements and Contracts

Commercial cooperation with ANDO may include one or more of the following documents, agreed jointly:

– Founding Access agreements

– Pre-order confirmations

– Partnership agreements

– Pilot or placement agreements

– Distribution or supply contracts

Each agreement is tailored, written, and confirmed between the parties.

No rights or obligations arise unless confirmed by ANDO in writing.

4. Founding Access & Pre-Orders

Founding Access and pre-orders are intended to:

– Secure early access to the ANDO concept

– Allow collaborative fine-tuning with selected partners

– Support controlled production and rollout

Pre-orders are non-binding unless explicitly stated otherwise in a written agreement.

Production timelines, quantities, pricing, and delivery conditions are confirmed per agreement.

5. Pricing and Payments

Pricing is:

– Determined per partnership or agreement

– Quoted exclusive of VAT and applicable taxes unless stated otherwise

Payment terms, deposits, and invoicing schedules are specified in the relevant contract or written confirmation.

Late payments may result in:

– Delayed delivery

– Suspension of services or placements

6. Delivery and Risk

Delivery terms are agreed per contract and may include:

– EXW

– FOB

– DDP

– or other Incoterms

Risk transfers according to the agreed delivery terms.

ANDO is not responsible for delays caused by logistics providers, force majeure, or regulatory procedures.

7. Intellectual Property

All intellectual property related to ANDO, including but not limited to:

– Brand name

– Logos

– Bottle design

– Concepts

– Visual materials

remain the exclusive property of ANDO, unless otherwise agreed in writing.

No license or right is granted beyond what is explicitly agreed for the duration of the partnership.

8. Use of Brand and Materials

Partners may use ANDO branding or materials only:

– With prior written approval

– In accordance with agreed brand guidelines

– For the duration and scope of the agreement

Unauthorized use is not permitted.

9. Confidentiality

All commercial discussions, documents, pricing, concepts, and agreements are considered confidential, unless explicitly stated otherwise.

Both parties agree to treat shared information with discretion and care.

10. Liability

ANDO’s liability is limited to:

– Direct damages

– Arising from willful misconduct or gross negligence

ANDO is not liable for indirect or consequential damages, including loss of revenue or reputation.

11. Termination

Partnerships and agreements may be terminated:

– In accordance with the terms stated in the relevant contract

– By mutual written agreement

Termination does not affect accrued rights or outstanding obligations.

12. Governing Law and Jurisdiction

These Terms and all agreements are governed by the laws of The Netherlands.

Any disputes shall be submitted to the competent courts in The Netherlands, unless otherwise agreed in writing.

13. Amendments

ANDO reserves the right to update these Commercial Terms & Conditions.

The latest version will always be available on our website.

14. Contact

For commercial inquiries or questions regarding these Terms:

ANDO Water

Email: partnerships@andowater.com